Privacy policy

Data we collect

• • Order details you give us: name, email address, delivery address and phone number.
• • Order and payment records: what you bought, the amount, the date and the payment status. Card details are handled by our payment providers — we never see or store your full card number.
• • Messages you send us through the contact form, together with the email address you reply from.
• • Standard technical data a website needs to work, such as your browser type and the pages you visit.

How we use it

• • To process, pack, ship and track your order, and to send you order and delivery emails.
• • To answer your questions and handle returns, refunds and warranty claims.
• • To keep records of transactions where we are required to do so.
• • To keep the website and our store secure and to prevent abuse.

Who we share it with

We share the minimum necessary with the services that make an order possible: our store platform (which processes the checkout and stores your order), payment providers, and the carriers that deliver your parcel. They may only use the data to provide that service.

We do not sell your personal data, and we do not share it for third-party advertising.

Cookies and local storage

This website uses browser storage to keep your shopping cart and your checkout session working while you browse. Our store platform may set cookies for checkout and security. You can clear these at any time in your browser settings — doing so may empty your cart.

How long we keep it

Order and transaction records are kept for as long as we are required to keep them for tax and accounting purposes. Contact messages are kept for as long as needed to handle your enquiry.

Your choices

You can ask us what personal data we hold about you, ask for a copy, ask us to correct it, or ask us to delete it where we're not required to keep it. Send your request through the contact form and we'll respond to the email address on your order or message.